{"id":10104,"date":"2026-06-03T08:13:23","date_gmt":"2026-06-03T06:13:23","guid":{"rendered":"https:\/\/www.swissasiatrading.com\/?page_id=10104"},"modified":"2026-06-03T08:13:23","modified_gmt":"2026-06-03T06:13:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.swissasiatrading.com\/en\/faq\/","title":{"rendered":"FAQ - Frequently asked questions"},"content":{"rendered":"<p>Here you will find answers to the most frequently asked questions about Swissasia Trading, our service and purchasing in China.<\/p>\n<div class=\"sat-faq-list\"><details class=\"sat-faq-item\"><summary>What does Swissasia Trading do?<\/summary><div class=\"sat-faq-answer\"><p>Swissasia Trading GmbH is a Swiss-founded and managed purchasing office in China with headquarters in Niederuzwil SG and offices in Shenzhen and Hong Kong. Since 2011, we have been simplifying the purchase of all kinds of products from China and minimising the risk for European companies through direct quality control on site.<\/p><\/div><\/details><details class=\"sat-faq-item\"><summary>What advantage do I have as a Swiss company?<\/summary><div class=\"sat-faq-answer\"><p>The free trade agreement between Switzerland and China has been in force since 1 July 2014. With a Certificate of Origin, Swiss companies can import goods at a reduced rate of duty or even duty-free - a clear advantage over EU competitors. Swissasia takes care of all the necessary customs documents.<\/p><\/div><\/details><details class=\"sat-faq-item\"><summary>How does Swissasia protect my order from quality problems?<\/summary><div class=\"sat-faq-answer\"><p>Before each mass production, we create a sample in triplicate - for you, the factory and Swissasia. Mass production is only approved on the basis of this final sample. Quality control takes place directly on site in China. Nothing leaves the country that has not passed our inspection.<\/p><\/div><\/details><details class=\"sat-faq-item\"><summary>Which products can Swissasia procure or produce?<\/summary><div class=\"sat-faq-answer\"><p>Products of all kinds - regardless of the material: metal, plastic, paper, textiles or based on original samples. Both customised productions (made to measure) and standard parts.<\/p><\/div><\/details><details class=\"sat-faq-item\"><summary>How does a typical project work?<\/summary><div class=\"sat-faq-answer\"><p>You tell us your specifications and budget. We look for approved factories, obtain quotations and create a sample. After your approval, mass production starts under our supervision. We then take care of quality control, packaging, customs clearance and transport directly to you.<\/p><\/div><\/details><details class=\"sat-faq-item\"><summary>What shipping options does Swissasia offer?<\/summary><div class=\"sat-faq-answer\"><p>Air freight (7-10 days), sea freight (6-8 weeks) and train freight (4-5 weeks, China-Europe). In co-operation with a Swiss logistics partner with its own office in Shenzhen.<\/p><\/div><\/details><details class=\"sat-faq-item\"><summary>Does Swissasia work with certified factories?<\/summary><div class=\"sat-faq-answer\"><p>Yes, exclusively with factories that have been personally visited and inspected on site. Fair working conditions and high social standards are a prerequisite for cooperation.<\/p><\/div><\/details><details class=\"sat-faq-item\"><summary>Does Swissasia have any known reference customers?<\/summary><div class=\"sat-faq-answer\"><p>Yes, customers include Amer Sports SA, ProPuls Projektagentur GmbH, Bergbahnen Klewenalp-Stockh\u00fctte and CAPICHE. - All confirm reliability, quality and uncomplicated communication.<\/p><\/div><\/details><details class=\"sat-faq-item\"><summary>In which languages does Swissasia work?<\/summary><div class=\"sat-faq-answer\"><p>The Swiss team communicates in German and English. Four Chinese-speaking employees and one Swiss employee work on site in China. The website is available in German, English and Arabic.<\/p><\/div><\/details><details class=\"sat-faq-item\"><summary>How do I get in touch?<\/summary><div class=\"sat-faq-answer\"><p>Swissasia Trading GmbH, Waldeggstrasse 37, 9244 Niederuzwil SG. Phone: +41 71 772 00 20 Mon-Fri 08:00-12:00 \/ 13:30-16:30 (CET). Quotation online: swissasiatrading.com\/quotation-requests<\/p><\/div><\/details><\/div>\n<p style=\"margin-top:2rem;\"><a class=\"button\" href=\"\/en\/offerte-anfragen\/\">Request a quote now<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Hier finden Sie Antworten auf die h\u00e4ufigsten Fragen zu Swissasia Trading, unserem Service und dem Einkauf in China. Jetzt Offerte anfragen<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.swissasiatrading.com\/en\/wp-json\/wp\/v2\/pages\/10104"}],"collection":[{"href":"https:\/\/www.swissasiatrading.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.swissasiatrading.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.swissasiatrading.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.swissasiatrading.com\/en\/wp-json\/wp\/v2\/comments?post=10104"}],"version-history":[{"count":1,"href":"https:\/\/www.swissasiatrading.com\/en\/wp-json\/wp\/v2\/pages\/10104\/revisions"}],"predecessor-version":[{"id":10105,"href":"https:\/\/www.swissasiatrading.com\/en\/wp-json\/wp\/v2\/pages\/10104\/revisions\/10105"}],"wp:attachment":[{"href":"https:\/\/www.swissasiatrading.com\/en\/wp-json\/wp\/v2\/media?parent=10104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}